Issue ID | 1671108 |
Internal NHTSA # | 11331728 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 04/06/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision warning light illuminated and the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. The vehicle was taken to maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 180,000. Vin tool confirms parts not available. *ln *bf consumer stated she had the worked done on march 2020 but has recurred again.*jb |
Vehicle Mileage at Failure | 180000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MARIETTA, NY |
VIN pattern | 1J4RR5GT8BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MAGURE JEEP |
Dealer's telephone number | 315-487-6211 |
Dealer's city | SYRACUSE |
Dealer's state code | NY |
Dealer's ZIP code | 13204 |