Issue ID | 1689921 |
Internal NHTSA # | 11354845 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 28/05/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would not immediately start. The vehicle was taken to the local dealer fred beans chrysler located at 858 n. Easton rd, doylestown pa 18902, who diagnosed that the fuel pump relay was defective and needed to be replaced. The fuel pump relay was replaced however, the failure recurred. The contact indicated that the vehicle was included in the nhtsa recall campaign number: 19v813000 (electrical system) however, the part needed to repair the defect was not available. The contact stated that an old part was installed but, had already failed twice. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. Vin tool confirms parts not available. The approximate failure mileage was 126,000. |
Vehicle Mileage at Failure | 126000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NEW HOPE, PA |
VIN pattern | 1J4RR6GG5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |