Issue ID | 1698451 |
Internal NHTSA # | 11365184 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 05/10/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The vehicle began having issues with starting. The vehicle would start some days and on other days it would not. Took the vehicle to the dealership for a diagnosis and it was noted there was an issue due to the fuel pump relay, which currently has a recall. The vehicle was previously recalled for the same issue. The fuel pump relay was not repaired or replaced due to chrylser stating the parts are currently not available. After vehicle was picked up from the dealership the next day the fob wouldn't open the door, the vehicle had no power and would not start at all. The vehicle will only start with a jump and after it is turned off it will not start again. This recall has been posted for almost a year and chrysler has failed to remedy the issue and continuously put a band-aid on the problem instead of fixing the real issue. The issue with the faulty or defective fuel pump relay can cause other issues for the vehicle and chrysler should be responsible for remedying those issues in relation to the fuel pump relay. |
Vehicle Mileage at Failure | 88595 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MERRILLVILLE, IN |
VIN pattern | 1J4RR4GG3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |