Issue ID | 1708465 |
Internal NHTSA # | 11377692 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/10/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact owns stated that while driving the vehicle after receiving the recall for the fuel pump relay had the interm repair completed in july around october while driving approximate 40 mph when the vehicle suddenly loss all power the contact had to steer towards the side of the road and waited till the vehicle slowed down enough and threw the vehicle into park. The vehicle would fail to start intermittently, as well. The contact returned the vehicle to the dealer (courtesy chrysler dodge jeep ram 440 28th st se, grand rapids, mi 49548; (616) 452-2143) to do another fuel pump relay replacement, again. The failure recurred. The contact learned the vehicle was now included in nhtsa campaign number:19v813000 (electrical system). The contact had the vehicle towed to the dealer, however, the vehicle had not been repaired a third time. The manufacturer was made aware of the issue and a case was open. The approximate failure mileage was 153,734. |
Vehicle Mileage at Failure | 153734 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | KENTWOOD, MI |
VIN pattern | 1J4RR5GT0BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |