Issue ID | 850912 |
Internal NHTSA # | 10392979 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 26/03/11 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | There were electrical failures leading up to the complete electrical and engine system shutting down while driving. After being to the dealer for serious vibration and countless other issues, including remote start needing complete replacement and tons of software updates and was still not fixed!!!!!!! Electrical failures started with key and key fob not functioning, which caused vehicle to be inoperative. The major safety concern occurred when vehicle completely stopped functioning while driving 70 mph on i-75, down the mountains with a trailer on the back. All headlights and electrical system shut down, power steering disabled, brakes locked, engine dead. Hazards wouldn't work and this was a major safety concern when vehicle is stuck in the middle of the road, with no lights and it was after midnight for us. We see another identical complaint here from another jeep owner. We have an attorney trying to go thru the lemon law, but that may not pan out. It seems like a lot of consumers could/will be at serious risk with this vehicle. Especially for families with children. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GOERGETOWN, KY |
VIN pattern | 1J4RR5GT7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |