Issue ID | 1003862 |
Internal NHTSA # | 10535762 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 09/06/12 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On the weekend of 6/9/12, my vehicle began giving starting problems and shutting down while driving. The dealerships service department was closed so i had to wait until monday 6/11/12. I made several attempts on that day to have the vehicle checked out but the service department kept giving me a run around. The vehicle spent the night at the dealership and was checked the following day. I received a call that my vehicle is ready and was informed that a flash was done and a new computer had to be ordered that's why the check engine light is on. Left the dealership and the vehicle shut off once again while driving and when i attempted to restart it was giving the hard start once again. On 6/16/12 the vehicle was fully un-operational and had to be towed to the dealership. It sat there until the part arrived and was installed. On 6/21/12 i picked it up once again it's suppose to be working great because the computer was replaced. Less than an hour later it did not want to start again. I carried it back down on 6/22/12 and on the way there the vehicle shut down. Later that day found out another part had to be ordered. 6/29/12 my vehicle was ready again and said to be working great and it was because the hard start problem was fixed but the shutting down was not fixed because it occurred once again on 7/1/13 and has been happening constantly for over a year. |
Vehicle Mileage at Failure | 33085 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHRISTIANSTED, VI |
VIN pattern | 1J4RR5GT8BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |