Issue ID | 1475714 |
Internal NHTSA # | 11102858 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 16/06/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | June 16, 2018 i'd stop at a gas station to fill up i was inside the station for about 20 minutes playing lottery for the next morning, i only explaining for time line. Came out to pump gas and noticed my engine was smoking and i haven't been driving long, i just left a water front park which is about 5 minutes away. Well the smoke smells like burning wires but no fire just heavy smoke so i let it cool down. And the truck was dead nothing no power when the tow truck finally showed up some 10 hours later, and tried to jump start the truck it was draining the jump box. So i end up taking my jeep to a after market repair shop and his diagnosis was that my alternator had burned up. So once i'd replaced the alternator the truck still wouldn't take a charge. After doing further research come to find out there was a recall on my alternator issue but for some reason my vehicle vett my vehicle was not on the list my vin number is not part of the recall list mind you i bought my vehicle use i'm the second owner is a canadian vehicle but i brought it in the in michigan from a auto broker. I'm currently dealing with northland chrysler jeep dealership in oak park michigan and at their contacting fiat chrysler recall team and trying to figure out if i'm having the same issues as the alternator recall i believe it's t36 why my vehicle couldn't be added to the list for my reimbursement i had call the number that i have on a jeep app that's on my smartphone there was a recall number and it stated that 2011 chargers challengers durangos jeep grand cherokee and a couple other vehicles if i'm not mistaken has the alternator failure recall it also states that you will smell heavy you will see heavy smoke, my name is [xxx] my number is [xxx] [xxx] is my email. Please feel free to contact me at any time after reading this message. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 110000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DETROIT, MI |
VIN pattern | 1J4RR6GG5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |