Issue ID | 1563772 |
Internal NHTSA # | 11207198 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 30/04/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Left head bad, cylinder #2 misfire with pentastar engine. You have had multiple reports of this problem in which chrysler extended warranty plans to cover this faulty engine. My jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. My mileage at time of left head default 56, 567 miles. I am outraged!! My family has been true advocates for the jeep product for 20 years, purchasing nine jeeps. I truly understand that the warranty falls off with a salvage title, i am pleading for some reimbursement from chrysler knowing that the pentastar engine is faulty with left head. I had to rent a car for 10 days in order for bluewater chrysler to get the left head in and do the job. Parts/installation $1,893. 05 with car rental from enterprise $497. 67 with a total of $2,390. 72. I have records from the internet of the pentastar engine(faulty), records from bluewater chrysler. I will mail at your request. Please be advised, i will take this to court. I would appreciate some form of reimbursement. Thank you, mrs. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PORT HURON, MI |
VIN pattern | 1J4RS4GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |