Issue ID | 1661915 |
Internal NHTSA # | 11325179 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 19/08/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle stalled multiple times on different occasions. The vehicle was taken to forest lake chrysler dodge jeep & ram located at 321 19th st sw, forest lake, mn 55025, but was not diagnosed. The vehicle was rejected to be serviced due to the part not available for the repair. The contact also stated that the vehicle was previously repaired at an independent mechanic for the stalling however, the failure recurred. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 120000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FOREST LAKE, MN |
VIN pattern | 1J4RR6GT5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |