Issue ID | 1008520 |
Internal NHTSA # | 10541949 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 29/08/13 |
Component | EQUIPMENT ADAPTIVE |
Product type code | VEHICLE |
Description of the problem | My jeep grand cherokee overland 4x4 2011 is experiencing starting problems. The yark jeep dealer in toledo ohio diagnosed the problem to be the total integrated power module or tipm on september 4, 2013. I had not driven the car for 5 days due to a fear of being in a strange place and not being able to get the car started. The yark dealership, on advice of chrysler, performed a software update, which seemed to work for about an hour at the dealership. Then it [constant starter cranking, which the dealership said was because the tipm was not sending any power to the fuel pump] started again at the dealership. Now, i am being told, by the yark dealership, that there is a 2000 part backlog on the tipm and that the part-distributor re-stocking date has moved from 9/9/2013 to 9/23/2013. If the delivery date holds i will be without my vehicle for about three weeks. Internet research (http://townhall-talk. Edmunds. Com/direct/view/. F0f8b2b/1112) reveals many people that the same problem and chrysler will not pay for a rental car unless the tipm is totally non-functional which i feel is unacceptable. |
Vehicle Mileage at Failure | 50500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TOLEDO, OH |
VIN pattern | 1J4RR6GT1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |