Issue ID | 1165790 |
Internal NHTSA # | 10693782 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 16/12/14 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | I have had my jeep worked on twice to fix the tipm at billy craft chrysler jeep. In august they advised they were doing a temporary fix. On december 16, 2014 they indicated that they completed recall p54 and input this into the system as complete - my vehicle has now started having the same problems. In addition when the temporary fix was done in august this caused the automatic high beam sensor to stop working - billy craft states this is a coincidence and unrelated. Despite indicating the recall was completed in its entirety, i found out this week billy craft chrysler jeep did not in fact complete the recall despite telling me they did and inputting into the corporate jeep system that this had been completed as of 12/16/14. I am now having to take the vehicle back again to have the actual fix completed. If there are recalls made, the shops performing the recall fixes should maintain a high level of integrity and actually complete these or there should be some type of corrective action taken against their business. I am now working with the general manager and will be trading my jeep in as soon as possible. My safety and the safety of others on the roads is not worth this. |
Vehicle Mileage at Failure | 61218 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FOREST, VA |
VIN pattern | 1J4RR6GTXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |