Issue ID | 1126356 |
Internal NHTSA # | 10651260 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/08/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I started having issues with my 2011 jeep grand cherokee in late july/ early august where the vehicle would have issues starting. I replaced the batteries in the key fob, but it didn't solve the problem. I took it into the dealership as the problems had continued and increased. I informed them that i had read about the issues with the tipm, but they disregarded my concern and told me that the computer was not reading the keys and i needed to order new ones, which i did. Not even a week later, i brought it back to the dealership as it was giving me the same problems of not starting. He said that they would not be able to do anything if i could not recreate it, so i kept driving it knowing that it may or may not start. Yesterday, 10/28 the fuel pump would not turn off and caused the battery to drain. I had to call roadside assistance and took it to the dealership the following morning as the problem was still occurring. Today they told me that it was indeed the tipm that was faulty and that it needed to be replaced. |
Vehicle Mileage at Failure | 98000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CASA GRANDE, AZ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |