Issue ID | 1131766 |
Internal NHTSA # | 10655123 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 12/05/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the push button start was not functioning properly. The failure progressed to the point that the vehicle stalled several times and also would not start. The contact had to tow the vehicle several times due to the intermittent failure. The fuel pump sensor and the service engine sensor illuminated. The vehicle was taken to an authorized dealer who replaced the fuel pump, but the failure recurred. The dealer also reset the sensors more than twice and they still illuminated. The dealer suggested an interim fix of filling the fuel halfway. The vehicle was included in nhtsa campaign number: 14v530000 (fuel propulsion system); however, the part was not available to repair the vehicle. The contact was also waiting for two other recalls to be performed, but the parts were not available for nhtsa campaign numbers: 14v39100 (visibility) and 14v154000 (service brakes). The contact was waiting for an appointment to remedy all three recall repairs. The manufacturer was notified of the failures. The failure mileage was not available. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BELLINGHAM, WA |
VIN pattern | 1J4RS4GT7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's state code | |
Dealer's ZIP code |