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2011 Jeep GRAND CHEROKEE Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1132278
Internal NHTSA #	10658557
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	05/09/14
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375. 68, which i had to put on my credit card. 2. Car starts smoking, which terrifies me and my 7 year old son for fear of the jeep blowing up or catching on fire! So i have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000. 00. Don't get car back til monday night october 20th. It isn't covered under warranty and i can't get a rental car unless i pay for it. I can? T work or do anything! Quirk gave me a break and only charged me $400. 00 but that is still a lot of money for a single mom who was without her car for ? 4 days. 3. Wednesday october 22nd my check engine light comes on. The issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400. 00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair. More time lost from work. 4. November 16th---car will not start. It will not turn over or make any noise. Triple a came out to the house, got it started once and then it shut off and would not start again. Aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep! I pay $434. 37 a month for my jeep loan! Car has about 47,000 miles on it now and i am terrified to drive it for fear it won't start! I can't work. I have no money for christmas! What do i do? Please help me!
Vehicle Mileage at Failure	42000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HUMAROCK, MA
VIN pattern	1J4RR5GT0BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	4WD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

NMTBE3JE80R189014 2CPUSD2C9SA060332 1FDXE45F53HB58291 WF0PXXGCHPKY76977 KM8J33A42GU213271 WA1EAAFY1N2098290 JN1BF5MD6GT501813 WDC2539051F355697 WDDGF81X29R075644 VF3VV4HNHAZ806826 WVGZZZ1TZ5W134013 VF7N1WJZF36379821

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2011 Jeep GRAND CHEROKEE Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?