Issue ID | 1134213 |
Internal NHTSA # | 10659958 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/10/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Early oct. My vehicle started to have a issue with starting. So i just ignored it for a few weeks as time went on it got worse and worse. So on october 30th i did some research. Found that it was a tipm problem i was occurring. Mind you i am mechanically incline i do work for a car company and fix cars all day. So on oct 31st i took it to suburban chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty? Nope! $1190. 00 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state i don't understand. But there is a fix can i have my vehicle repaired the same way. He states no. So i need to buy a whole tipm where others just get a bypass? They state yes. F*** that. I remove my vehicle from there. I call chrysler for any kind of support. Nothing. No assistance. No words of advice. I tell them, how do i drive my car if it stalls or wont start. Sorry cant help you. Am i supposed to drive my car? They cant tell me if i can drive my car. That up to me they state. So there not sure if i should drive or not. Over the weekend i contemplated about where to take my vehicle to get fixed. I guess ill pay $1190 monday goes by. I get home and sure enough a recall notice in my mail. You mean to tell me they did not know 3 days earlier? They just wanted me to pay $1190. So his commission check is nice. I know how it works. Little did they know i was a service advisor for chrysler for over a year!!!! Now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... Now if the fuel pump burns out do they replace that under the recall? There is a trick. If it runs when the vehicle is off. Open the hood and slap the fuse box and it will turn off. Mind you it was 11degress here this morning. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 66000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WASHINGTON, MI |
VIN pattern | 1J4RR4GG2BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |