Issue ID | 1139590 |
Internal NHTSA # | 10663957 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 11/12/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have been waiting for 2 months for parts for the fuel pump relay recall. I have been having issues with the initial hard start for months. It always has eventually started after time and now my 2011 jeep grand cherokee has started to stall from this faulty relay also. I was heading home on the local highway moving between 65-70mph and the vehicle stalled as i slowed to around 45mph to exit the highway. Luckily i was approaching an exit and was able to manage to get off safely. I was able to start it again and get back home. To have this happen at speed and lose your power steering and all is very dangerous. Chrysler & the dealers all say they have not a clue when parts will be available for this recall. These jeeps are junk !! There are so many issues with them its not funny. This is my only means of transportation and i have missed several days of work due to the jeep not starting/stalling etc. I don't have endless money to rent cars and spend on costly repairs. Furthermore, the recall fix of mounting an exterior fuel pump relay to the tipm and bypassing the faulty one buried deep inside is the cheapest way out for chrysler. What they should be doing is installing all new tipm`s for customers with working relays. I didn't pay $40k for a jeep to have it cobbed up with cheap recall fixes. |
Vehicle Mileage at Failure | 62800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WATERFORD, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |