Issue ID | 1139946 |
Internal NHTSA # | 10664205 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 15/12/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle doesn't want to start. Tries to turn over but won't. Had happened very intermittently for past couple of years. Over past month has happened almost every time i try to start the car. Used to only do it once and then it would start on the second attempt but is now doing the "try but won't start" thing 6 and 7 times in a row before it will finally turn over. Now smelling raw fuel after it starts due to it trying so many times to crank. Called dealership and got the same excuse as many people who have complaints listed here..."we don't have the parts yet." i don't understand how they don't have the parts 2 months after the recall on something like this. In addition to the potential safety issues if it begins stalling in traffic like others are reporting, it's completely trashing my starter/battery/etc as it sits there and tries to crank multiple times. I have zero confidence in my local dealership as i have had tons of run ins with them over warranty work due to multiple problems my jeep has had. This is ridiculous. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HUNTSVILLE, AL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |