Issue ID | 1141745 |
Internal NHTSA # | 10667462 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 31/07/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | About 6 months ago, my engined began stalling while driving without any warning. Finally my car would not start up and required towing. Throughout this time, abnormal noises could be heard from the starter. The dealer tried to repair it by replacing the chrysler jeep tafn kit and charged me $1,361 for the service. But the car was still not repaired and working properly since it continued stalling while driving particularly on the highway, not accelerating, showing the electronic stabilizer light going on along with no power, and emitting screeching noises when turned on. Again i took the car to the same dealer and the mechanic claimed that it "might be cam sensor" and charged me again ($324) for a repair service that had no impact except to make the situation worse. So the car is still not repaired or functioning and continues to exhibit the same problems describe above. In november of this year, i received a recall (p54) notice from chrysler about a fuel pump relay problem that described the problems i have been having with my car which led me to believe that the dealership could make the necessary repairs; but you can see, this did not happen. In its recall message, chrysler recommended that i contact you if my dealer has failed or has been unable to remedy this defect without charge. My complaint is two fold: the defect has not been remedied and the dealer keeps charging me for each service repair visit. *dt |
Vehicle Mileage at Failure | 45248 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | PASADENA, CA |
VIN pattern | 1J4RS4GG4BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |