Issue ID | 1580548 |
Internal NHTSA # | 11230646 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/07/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My vehicle is now regularly (at least once a week and at random) stalling while in motion when i begin to brake at any given speed. It cuts off in motion and loses all power steering; i literally have to muscle the car off the road (almost caused multiple accidents) and have to restart it. I have now been experiencing this problem for over a year. There was a prior recall for a fuel pump relay where random stalling can occur but that recall part has already been installed. I have taken to certified jeep dealership who has said there is nothing that can be done since they have not been able to recreate the issue. I just contacted the jeep corporate office as a last resort and they also said they can do nothing to help or give me any advice on how to correct issue (thanks for your concern...); instead they gave me a disclaimer that they would not be responsible. I cannot believe that a company would operate like this and offer no assistance or advice with a vehicle they built that is clearly malfunctioning and potentially causing an accident and/or injury. |
Vehicle Mileage at Failure | 110000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLESTON, SC |
VIN pattern | 1J4RS5GT6BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |