Issue ID | 1693837 |
Internal NHTSA # | 11361713 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 26/09/20 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | When driving my vehicle i lost all engine power, i no longer had control of the vehicle. Luckily i was driving in a parking lot at the time and going at a relatively slow rate of speed so i was able to pull over and shut the car down. I tried to start the car again and it did start on it's own. The car continually stalls during start up and has now started to stall and shut down while driving. I brought it to an auto body shop where they informed me i had a faulty fuel pump which i then discovered was recalled by jeep. When i tried to bring the jeep to an authorized dealer to have it repaired they informed me that they did not have the part, it had not been made available to them. This was the same with 2 other dealerships i called. I also called the corporate number and was told the part was not yet available and they would not assist me with a rental or loaner vehicle while waiting for the part. |
Vehicle Mileage at Failure | 133000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CAPE CORAL, FL |
VIN pattern | 1J4RR5GT3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |