Issue ID | 1132972 |
Internal NHTSA # | 10659041 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 08/04/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended i take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of november 18th, 2014. Chrysler's recall department has advised by phone i drive the car to another jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons. |
Vehicle Mileage at Failure | 39000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | 1J4RR5GTXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |