Issue ID | 1259992 |
Internal NHTSA # | 10824864 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 21/12/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Transmission cooler, a/c condenser combo unit began leaking transmission fluid around 50,000 miles. There is no dip stick to know how much fluid is in the transmission so it is dangerous. The trans could be low on fluid and possibly fail while driving causing an accident. Upon searching the internet i found other 2011-2012 jeep grand cherokees with the same leak, on the same part, at the same location on the part, around the same miles. Chrysler believes this is normal to have the part fail even though it is failing before the transmission or a/c even require servicing. I disagree because my other vehicle has 297,000 miles and has the same condenser from when the vehicle was purchased. I paid to have the part replaced and contacted chrysler for reimbursement and to open an investigation. Chrysler said there is no recall and if a recall happens in the future they will notify us. We strongly believe this leak should be investigated as a manufacture defect and public safety issue. |
Vehicle Mileage at Failure | 53183 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ORANGE, CA |
VIN pattern | 1J4RR6GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |