Issue ID | 1017711 |
Internal NHTSA # | 10548503 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/10/13 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | When trying to come to a stop, the brake pedal goes as far as allowed and vehicle continues to roll for 5, 10, 15 ft. The brakes operate as normal at speeds, but when you try to stop, it doesn't happen as expected. The dealership replaced the master cylinder and power brake booster. They would not cover the costs as it's out of manufacturer warranty, luckily i purchased the lifetime bumper to bumper extended warranty and they wanted me to pay the deductible associated with that policy. I was not happy with that either so i called chrysler directly, they in turn called the dealership and told me to talk to the service manager to see if he'd waive the deductible. I was surprisingly successful at getting the deductible waived, but he did not have to. A vehicle with 43k should not have these issues and i see that i'm not the only one with this problem, therefore that is why i'm reporting it. I picked vehicle up 10/18/2013 and it seems to be braking normally at this time. |
Vehicle Mileage at Failure | 43000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE ORION, MI |
VIN pattern | 1J4RR6GG7BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |