Issue ID | 1040051 |
Internal NHTSA # | 10564542 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 13/02/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Ok when i went to work thursday @ 3:30 am i had no brake issues when i left work @ 3pm i back out of parking spot & proceeded to street as i approached the stop light i press brake pedal to stop & it was unusually hard i press harder & my jeep didn't want to stop it was a slow stop i proceed to the next stop the pedal was soft then i stopped in a shorter distance as i proceeded home a short distance from work i traveled real slow with short following distance then i noticed a air leak hissing sound every time i pressed on the brake pedal i called jack phealen dodge to set up a appointment to bring it i expand to the service writer the problem i was having he told me sounds like it's your brake booster or master cylinder he knew right away i told me to get it in also advise me the brakes can fail & i won't be able to stop @ anytime. So friday after work i got a tow truck to it there he told me they will look @ it first thing sat. Am i called sat. After noon he told me they haven't looked @ it yet it will be looked @ by the end of the day i will call you. I got no call back from him sat i went on line found out people with same vehicle & yr. Have same problem the brake booster i get the feeling i am going to get ran around by jeep like the other 1000s of people are trying to get it fix& the wait also will be a problem i hope you can help me get this brake safety issue resolve for me. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 33300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHICAGO, IL |
VIN pattern | 1J4RR6GGXBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |