Issue ID | 1041812 |
Internal NHTSA # | 10565733 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 24/02/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Was driving my 2011 jeep grand cherokee and brakes failed had to swerve off road until i came to a stop. Had to have car towed to gas station. Mechanic determined it was the booster brake assist. He called chrysler dealership and they said that they don't have any and there are hundreds on backorder and could be several months before you get the part. I called chrysler and they acted like there wasn't an issue with this part and they would expedite one to the dealership. My mechanic was on phone with dealership while i had chrysler corp. On phone. The dealership laughed and said you are not going to get part expedited as they are in same situation with several cars themselves. So chrysler is not going to do anything, not going to pay for towing of my car, not going to pay to have car fixed, not going to give me a loaner car ( could be months). There is a serious issue with defect on this part and it's just a matter of time before some gets seriously injured or dies from this. Chrysler should be issuing a recall instead of trying to mask the problem. Do they have to wait for several injuries or deaths before they issue a recall. This is a known defective safety issue that should be addressed asap. For crying out load it's the brakes of the car! |
Vehicle Mileage at Failure | 73000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH PORTLAND , ME |
VIN pattern | 1J4RR4GG8BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
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DoT tire identifier | |
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Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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