Issue ID | 1059866 |
Internal NHTSA # | 10584135 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 20/04/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | While driving the speed limit on the highway i was approaching slow traffic. I tried to apply the brakes but the brakes were hard and failed to work properly. The vehicle did slow down a little bit but not enough to stop the vehicle. I was going 55mph and then traffic slowed to about 20-25mph but couldn't. I had to veer off into the left lane to avoid hitting the car in front of me. It wasn't the anti-lock brakes kicking in either. I the brakes were just failing. The second occurrence was the next day when i was approaching an intersection to make a right hand turn i tried to apply the brakes but again the brakes were hard, as if the pedal fully depressed without applying any brake. Luckily i was cautious from the previous incident and was approaching the intersection at a low rate of speed. I was able to just barely make the turn without colliding with another car. Thankfully there weren't any pedestrians crossing the street, in new york city this is a rarity. After all this happened i checked any recalls with my vehicle and saw the brake booster recall. I called two jeep dealers ( bayside jeep in ny and east hills jeep in ny) and both gave me a hard time saying that there is not a recall out for my vehicle. They are saying my vin # does not have a recall against it but jeep hasn't assigned the recall to any specific vin #s, they say to just bring it in to get checked out. Since this wasn't a mandatory recall to my vin# i wasn't given an appointment for service for 1week at bayside jeep and 2days later at east hills jeep. I was given attitude and didn't even care that this was a major safety issue. |
Vehicle Mileage at Failure | 63000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FLUSHING, NY |
VIN pattern | 1J4RR4GG5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |