Issue ID | 1070909 |
Internal NHTSA # | 10594654 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 28/05/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | After being unable to stop 3 times within the first 3 minutes of leaving my house i called jeep about the brake recall. Jeep never contacted me to let me know that my jeep was involved in the recall. I let them know i no longer felt safe driving the car, as it had faulty brakes and kindly requested a loaner as i had family arriving that weekend and would be doing a lot of traveling. The service writer let me know that according to the recall the jeep will stop with excessive force & may be more difficult in warmer weather. It is currently 80 degrees in colorado with no sign of cooling. I informed the technician that the car had already almost caused 3 accidents and i did not feel confident in it's ability to stop in an emergency situation. He apologized and informed me that his superiors would not allow me a loaner because based on the recall notification the car was safe to drive. In what world is a car with faulty functioning brakes safe for its owner or anyone else on the road!?! John elway jeep of greeley, colorado was the dealership involved. |
Vehicle Mileage at Failure | 88000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GREELEY, CO |
VIN pattern | 1J4RR4GG3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |