This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 service brakes and complaints other owners have filed.

Enter valid VIN:

2011 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

Issue ID	1094362
Internal NHTSA #	10618237
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	29/07/14
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Over the past year i have experienced several problems with the braking system ranging from a brake light on the dash to having either a rock hard brake pedal or a very soft pedal. The rock hard pedal happens without warning or any brake light on the dash and the only way to get rid of it is to pump the brakes. Within the past few months i have had several instances of a soft pedal and when taken to the dealer they claim that everything is fine. Once telling me the brake light was a loose master cylinder cap. Last week as i was leaving work my brake pedal went soft and the brake light illuminated, the only brake power that i have is approximately 1" at the bottom of the pedal throw and it is all manual. I drove to the dealer and they had a tech drive my car and he diagnosed a bad brake booster. The dealer connect system was down so they said to go ahead and drive it home and they would call me with the eta on the parts. I never got that call and i had to call the dealer only to find out that the booster is on a national backorder with no eta. I then called chrysler and filed a claim/case with them. The vehicle is not safe to drive and i have expressed this with every person that i have talked to from the dealer to the reps at chrysler. No one is concerned that the vehicle no safe to drive, i was just told that they would keep in contact with me every 4-5 days. I have repeatedly asked for a loaner but the reps at chrysler just tell me that if i want one it would be out of my pocket and it's not their responsibility to provide loaners. Today i got confirmation that the booster would be at the dealer on monday however the booster "installation kit" is back ordered with no eta. This is my only means of transportation to and from work and i have a job that requires me to be in various locations and it is not safe to drive this vehicle to my job.
Vehicle Mileage at Failure	47500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MARION, OH
VIN pattern	1J4RR5GT4BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1HD1BJL44RY043997 JS1RL42A0H0500615 WBA7U2C04MCF73613 2C4RC1GG8LR171483 1ZVBP8JS3C5217887 W1N2539231V271315 VF1RJA00673216212 YV1CT714671408448 SALZA2BN0LH095831 ZDM1YAANXCB025482 9BD358A72MYK85621 KL7CJLSB8LB063248

Rating: 4.7 from 5 (3783 reviews)

2011 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?