Issue ID | 1114687 |
Internal NHTSA # | 10639186 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 14/08/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I had a recall p36/nhtsa 14v-154 and contacted the dealer. I set an appointment for august 14, 2014 to bring the car in because they told me they needed to inspect and order the part. I dropped the car off for the day, so they could inspect it, and picked it up at the end of the day. It is september 25, 2014, and they have not contacted me or returned my calls regarding the repair. I also got a second recall while waiting for follow-up on the first for this vehicle: p36/nhtsa 14v-391. I called to set that appointment for the same time as they repair the first recall. I left a message with the receptionist and never got a call back. I do not feel as though i need to manage their recall for my vehicle, and they do not make any attempts to manage it themselves or respond to my inquiries. What do i do from here? The dealer is autonation chrysler dodge jeep ram, roseville, ca 95661. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ANTELOPE, CA |
VIN pattern | 1J4RR6GT2BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |