Issue ID | 1180966 |
Internal NHTSA # | 10714576 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 02/05/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving down the interstate, using cruise control, my car suddenly lost power steering and then all control including gas. Seemed to stall but then would come back on and off as i was "coasting" to a stop. Trying to make my way over two lanes so i could safely pull off the shoulder out of danger was next to impossible. I had to have my car towed 110 miles to dealer and jeep only covered first $100 so i ended up paying another $450 in towing costs. The dealer said my "serpentine belt" had been shredded and it had wrapped itself around everything in its path. Talking with numerous other garages and even other jeep certified mechanics, they all agree these belts should be replaced around the 85,000 mile mark even though they shouldn't show signs of wear until the 95,000 mile mark. Therefore i would like to know why the belt in my car, with only just under 43,000 miles on it, shredded so badly and almost caused me to drive straight into numerous cars and then into a guardrail and off the side of the interstate. |
Vehicle Mileage at Failure | 42389 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH WALES, PA |
VIN pattern | 1J4RR4GG5BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |