Issue ID | 1712011 |
Internal NHTSA # | 11384124 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 26/11/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on. After the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, i made it 2 days before i stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn . I (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! I keep telling them it;s only matter of time before i die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure. I look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? I have filed this complaint a few years ago. |
Vehicle Mileage at Failure | 120000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LOUISVILLE, KY |
VIN pattern | 1J4RR6GT3BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |