This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 steering and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

Issue ID	912793
Internal NHTSA #	10453073
Manufacurer	CHRYSLER GROUP LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	02/03/12
Component	STEERING
Product type code	VEHICLE
Description of the problem	I was entering a parking garage in nyc. I was driving at a low speed to be mindful of other pedestrians/vehicles in garage. My car made a sudden loud popping sound. I felt the car jolt to the right and hit the wall to the right of me. All of the sudden i had no control of the vehicle. Parking attendants and other people in the garage could not believe what had just happened and i couldn't either. Had vehicle towed to manhattan jeep where service rep scott caruso immediately identified that the control arm snapped off the right front passenger wheel causing the wheel to turn completely right. He entered the issue as a warranty claim. My own research has turned up other steering issues with the jeep wrangler that sound similar. I was fortunate that this happened to my vehicle at such a low speed and in a parking garage. I am sure if it happened on the highway at highway speeds there would be multiple fatalities. To this day chrysler has not done anything to honor the warranty claim and my car is sitting in manhattan jeep until further notice. D'ambrosio dodge chrysler jeep in downingtown, pa (where i bought the vehicle) has also identified the issue as a mechanical warranty issue that should be covered under the warranty. Chrysler has not honored the warranty and the issue remains unresolved.
Vehicle Mileage at Failure	12000
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	NEW YORK, NY
VIN pattern	1J4RR4GG8BCXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

YV1DZ73CDF2710075 1HD1KRC10JB683961 WAUDF78E07A062234 5TDZZRAH4MS068097 WMWSX3104CT381548 5NPDH4AE3CH119132 WDD2462011N082589 VF3WC9HXCCE050161 VF1RFA00160564422 1G1ZD5E75AF225665 WA1DGAFP9DA070274 MRHFK5860HT072796

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2011 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?