2011 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 structure body and complaints other owners have filed.
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2011 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects

 Issue ID1244948
 Internal NHTSA #10809346
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2011
 File date19/11/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemJeep grand cherokee laredo 2011 - serious front critical suspension connectivity point corrosion / binding (latest 12/2015) very serious problem, extensive corrosion with key front suspension connectivity (lower control arm main bolt/frame connection, both sides). Issue so bad an ever-growing binding creaking noise became audible from the cabin. Sound audible when accelerating and stopping. Several dealer efforts to begin to address with service efforts spanning nearly 1. 5 years. Very concerning as this is a critical suspension connectivity point, if it fails the front end would collapse. Servicing dealer victory chrysler able to diagnose shared how extensive corrosion is but could not explain why this corrosion and binding occurred. Suggested we speak to chrysler, which we did to no avail (see other attached). We asked chrysler to investigate, they did not. We shared very much detail just as done here. We asked for monies spent returned as this was not covered under warranty, they did not return monies. At minimum this is a serious water control issue, and at worst a serious design/manufacturing defect which could affect thousands. No fix shared, victory chrysler noted to us the best they can do is pull the bolts again in the future and clean/lube if possible. Notice at 1:40, in the video clip following, the recording on the colder day how loud it is. There is no reason for such severe corrosion here aside from a design flaw or manufacturing issue. We appreciate nhtsa's time to review our report and help seek resolution. Short video clip illustrating noise heard: http://78449. Choruscall. Com/dataconf/productusers/ecarmack/media/nhtsa_dec_2015. Mp4 chrysler case #[xxx] thank you!!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure41000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateEXPORT, PA
VIN pattern 1J4RR4GT4BCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type4WD
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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