Issue ID | 904431 |
Internal NHTSA # | 10446008 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 22/01/12 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I attempted to open the rear cargo door using automatic motorized opening system. The door began to open and then started to generate some loud, unusual sounds; as if the door was under some type of stress. Before i was able to move away from the door the entire rear window glass exploded outward toward me. The glass shot out about 6 feet from the vehicle. I received glass cuts on my face and arms although it could have been much worse. I had the car looked at by the dealer. They believe that some foreign object lodged under the roof top rear spoiler. The spoiler is attached to the window glass and moves back when the door opens. Since it was 9 degrees at the time of the incident, i believe that ice had formed under the spoiler. I believe that the design of the rear opening mechanism is flawed. The motor should have sensed that it was exerting an undo amount of force in order to open the dorr and should have automatically turned off or disabled itself, similar to how garage doors operate when there is a restriction sensed. Chrysler/jeep was notified about the incident but refused to take any responsibility for the incident and the faulty design. *tt |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SUDBURY, MA |
VIN pattern | 1J4RR5GT1BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |