This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 structure and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Structure Problems, Complaints and Defects

Issue ID	863961
Internal NHTSA #	10407030
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	30/05/11
Component	STRUCTURE
Product type code	VEHICLE
Description of the problem	This is for a 2011 jeep grand cherokee laredo (< 6 months old) the jeep had been parked outside on a warm day. I went to go open the tailgate, and the tailgate only opened part way before stopping. I then nudged the door open so it would go all the way and the glass on the tailgate exploded, cutting two of the people standing behind the vehicle. At that point the tailgate opened all the way and the spoiler at the top came off. I contacted the dealership who submitted pictures to chrysler. Based on pictures alone, they stated that they could not determine that it was a manufacturer defect and therefore denied my claim to cover under warranty. I was instructed to contact the company customer service line and request that they send someone out to take a look at the car. They never sent anyone else out. Apparently the district manager looked at the pictures and the description of what happened and made the decision to not cover it. Chrysler claimed they couldn't overturn the district manager's decision. They strung me along for 2 weeks over the phone to tell me this. There is really no other reason than a defect that would cause this to occur.
Vehicle Mileage at Failure	5000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PITTSBURGH, PA
VIN pattern	1J4RR4GG0BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	2
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTX15E54KKD50206 JE3AB36A1HU714816 3GTP9EEL3LG346483 WVGZZZ5NZJW969177 LGXC74C49P0211788 JTDBT4K32B4080783 WMWYY310103G49090 SALLTGM874A832913 JM3TB2DA4F0455889 MHFB29F37H2022574 U5YEH812BHL161357 KNAHT8A30E7015871

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2011 Jeep GRAND CHEROKEE Structure Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Structure Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?