This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 suspension and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

Issue ID	1010266
Internal NHTSA #	10543141
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	07/01/13
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	I have a 2011 jeep grand cherokee overland. The vehicle clunks in the rear end going over bumps at low speeds. Turns out this is due to a defect in the shocks/shock mounts. It only affects vehicles with quadra lift suspension and towing package. Including the originals, i have had 4 sets of rear shocks put on--with 3 individual shocks breaking-which i consider a safety hazard. From reports on jeepgarage. Org, there are at least 12 of us in that small group ranging from 2011 to 2014 model years with this issue. I made 5 or 6 100 mile round trips to the dealer who changed shocks as he was told to by chrysler. They came out with 3 different shock types (#'s) and shock mounts to fix this-no success. Now one of our group with a 2013 jgc laredo has been told that it is "normal to have clunking"-even after he told them that one shock was completely frozen. They also have had 2 or 3 tsb's addressing the problem with ineffective solutions. So now a "problem" is normal. All any of us want is for our shocks to be safe and quiet on vehicles we paid over 40k for. Perhaps you can hold chrysler accountable.
Vehicle Mileage at Failure	25000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HAYS, MT
VIN pattern	1J4RR6GT1BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
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Dealer's city
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1HGCV2E38KA800606 1N4AL3AP9FC154793 W1K2470871J606010 WAUZZZ4F65N042910 JTELB71J807083820 WDD2462081N123568 5TDRDRBH3R5565647 YV1DZ73CDF2710075 1HD1KRC10JB683961 WAUDF78E07A062234 5TDZZRAH4MS068097 WMWSX3104CT381548

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2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?