Issue ID | 1009323 |
Internal NHTSA # | 10542519 |
Manufacurer | Chrysler Group LLC |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 01/08/13 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Initially, i took the car (2011 jeep grand cherokee) to the dealer due to a rough idle, a shaking that had not occurred before. They dismissed it saying it was due to us running the air conditioning during the summer. I then ran the car with out the ac on and it still occurred. Next, the car began cranking and not starting. I looked up the symptoms on the internet and saw many others had problems with the jeep/chrysler tipm part. I took the car back to the dealer, described the problem, and asked them to look in to the tipm also as others were having the same problem. The diagnosed the problem as "two codes" that needed to be updated and not the tipm. Within 24 hours, the car did not start and cranked again. For the third time, i took the car to the dealer. They then reported it could either be the fuel pump or the tipm. ( i told them that was what i had asked for them to look at the last visit.) they then determined it is the tipm, and the needed part will not be available until 9-25-13, leaving me car less until that time. My extended warranty only covers a 5 day rental and chrysler has thus far refused to provide a rental until the part is received. Thank you. |
Vehicle Mileage at Failure | 43000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BENSALEM, PA |
VIN pattern | 1J4RR4GG6BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |