Issue ID | 1336389 |
Internal NHTSA # | 10927730 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2011 |
File date | 18/11/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My 2011 jeep grand cherokee overland bought new started stalling randomly while driving causing me to loose control of the vehicle as when stalled i would have no power steering, or breaks. First happened at about 8000 miles, i took the jeep to the dealer and they could not duplicate the issue so they sent me on my way this was the first of now 6 times it has been to the dealership for the same issue. I did get a recall notice in the mail for a tipm which decribes the issue very closely, and yes i did have them do the recall 2 times actually but vehicle is still stalling randomly nearly causing several accidents. The vehicle is currently at the dealership now, but now my case manager from jeep customer care says the vehicle is out of warrenty and are charging me when they still cant properly diagnos the issue that has been happening since 8000 miles. I feel this should be covered under my original bumper to bumper warranty or the recall. It is jeeps fault they could not fix it the last 5 times. I feel unsafe for myself and children to be in this jeep, it is a death trap!!!! I can't sell the jeep because i don't want to kill anyone else. Last time i was driving i was going 55 mph and making a right turn to go across a bridge. I ended up in the oncoming lane of traffic almost hitting the guard rail. Everyone was honking, i put the jeep in park and pushed the start button. It started right back up. This is after the recall was done the second time. Jeep does not seem to care who's life they are putting at risk. I just want a proper diagnosis, or my money back i paid for the death trap. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHUBBUCK, ID |
VIN pattern | 1J4RR6GT9BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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