This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2011 visibility sun roof assembly. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2011 visibility sun roof assembly and complaints other owners have filed.

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2011 Jeep GRAND CHEROKEE Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1095722
Internal NHTSA #	10619161
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2011
File date	16/07/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	Sunroof on my 2011 jeep grand cherokee limited edition exploded for no reason. Nothing hit the vehicle or sunroof. The sunroof exploded on july 16, 2014 and the part is on national backorder until aug 22, 2014. I have an extended warranty, but chrysler won't cover replaced sunroof glass since it's not a mechanical issue. Also, since the glass isn't covered under the extended warranty chrysler won't pay for a rental while my vehicle sits in a body shop waiting for the part to become available. It appears to be a manufacturing defect since the glass exploded for no reason. I don't understand why something as simple as glass for a sunroof would be on national backorder unless there is a significant issue affecting a significant number of vehicles affected. I will be without my vehicle for over a month. I have discussed this issue and requested a rental vehicle several times with chrysler, but to no avail. Chrysler has set the bar for the worst customer service i have ever experienced. Fortunately no one was injured when the glass from the sunroof exploded as most of the glass fell primarily into front passenger seat where no one was seated at that time.
Vehicle Mileage at Failure	54000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	COLORADO SPGS, CO
VIN pattern	1J4RR5GG8BCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VSSZZZ6JZBR130396 WDB1240301A370067 VSSZZZKJZJR235698 JA4AJVAW4MU606444 5FNRL38679B039692 WAUZZZ8E47A251946 WBX31DT06N9M78443 W0L000078V4113945 AHTCB5GS723017821 JMBXJCW7W8Z002266 MALB251CBNM232446 JN1AF5ME7G1580347

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2011 Jeep GRAND CHEROKEE Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2011 Jeep GRAND CHEROKEE Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?