2015 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2015 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2015 electrical system and complaints other owners have filed.
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2015 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1607475
 Internal NHTSA #11266532
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2015
 File date03/10/19
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemRefer to fca "star case" s1908000157. Unauthorized, unrequested, unsolicited and unwarranted over-the-air update to uconnect system failed, and "bricked the system. Safety issues include: - hands-free phone system non-functional. - navigation system no longer available. - emergency service features not available. Please note that there are other failings, but are not known to be safety issues, per se. These problems persist at all times, whether the vehicle is stationary or in motion. Uncertain what other vehicle systems this affects. There is no geographic location dependency on the issue. Vehicle operation is pending further understanding of potential risks, and issue correction by fca. Fca customer service (3rd party to fca), claims that there is no over-the-air solution to this update failure. They were unable to reach management level personnel at nearest dealership to generate issue awareness. Dealers claim no awareness or knowledge of issue, and are seeking fees for diagnosis and correction of issue. As the outright owner of the vehicle, what can be done to terminate fca from conducting any further unauthorized vehicle software updates? All purchase terms have been legally reviewed, and there is no binding agreement that allows fca or affiliates to conduct any vehicle modifications - including software changes - without owner permission. It has been learned in the last 24 hours, that this issue has become chronic affecting a large number of vehicles. Wait times in contacting fca customer service are indicative of the extent of the problem, forcing owners to wait on hold for service up to an hour. Vehicle is currently considered non-operable, until further understanding of risks are understood. Seeking tsb for issue.
 Vehicle Mileage at Failure38000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAN DIEGO, CA
VIN pattern 1C4RJFCM6FCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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