Issue ID | 1603976 |
Internal NHTSA # | 11257735 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 23/07/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 40 mph, the vehicle went into limp mode despite the power diesel indicator showing 100%. The contact took the vehicle to hall chrysler dodge jeep ram virginia beach (located at 3152 virginia beach blvd, virginia beach, va 23452, 877-475-0721) where it was diagnosed that the head gasket had blown and caused many other failures. The head gasket, engine, radiator, cooling cord, and other unknown parts were replaced under the power train warranty. The failure occurred three more times. Most recently, while driving approximately 70 mph, the diesel power was reducing warning indicator illuminated and the vehicle decelerated to 20 mph. The contact drove to franklin chrysler dodge jeep ram (located at 1124 murfreesboro rd, franklin, tn 37064, 615-266-0145) in limp mode. The dealer diagnosed that the diesel exhaust system failed and needed to be cleaned. The repair was completed; however, the dealer informed the contact that the vehicle should not be driven. The manufacturer was made aware of the failure and opened case number: 59702313. The approximate failure mileage was 94,000. |
Vehicle Mileage at Failure | 94000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FRANKLIN, IN |
VIN pattern | 1C4RJFBM7FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |