Issue ID | 1711991 |
Internal NHTSA # | 11384113 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 07/12/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 20v699000 (engine and engine cooling) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer mullahey chrysler dodge jeep ram (740 buena fortuna circle, atascadero, ca 93422) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated while driving at various speeds, the service shifter warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the thermal fracture needed to be replaced. The vehicle was not repaired. The failure recurred. Vin tool confirms parts not available. The failure mileage was approximately 56,700. |
Vehicle Mileage at Failure | 56700 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ATASCADERO, CA |
VIN pattern | 1C4RJFCM2FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |