Issue ID | 1167073 |
Internal NHTSA # | 10694727 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 14/03/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times. I contacted the dealership that day but was not able to get an appointment right away. Four days after this all started i was driving the vehicle going about 40 mph and slowed down to about 10-15 mph to make a right turn into a parking lot, i went to give the car gas to complete my turn and realized that the car had lost power. I coasted into a parking spot and looked down at the evic screen to realize the car was in neutral without my doing and would not restart itself. Many mechanical lights were popping up on the evic screen, which i took pictures of for records. I had the vehicle towed to the dealership that day. However i am scared that if they "fix" it , it could happen again. On monday 3/16/15: the dealership told me that the wiper/radio issue was fixed with an "update" but the master tech that works for the dealership requested to drive my car home with him to make sure the problems are solved. I have never heard of a tech taking home a car before but i agreed to let him since i feel i am at the hands of jeeps mercy in fixing this issue. I am very displeased that a jgc depending on the model worth $40-70k has many complaints loaded against them with little end in sight of the company wanting to resolve these complaints. I refuse to put my safety and others safety in jeopardy! This company knows something is wrong with their cars and they do nothing about it but keep saying its a "software update". I have read the forums and many other people have similar issues, its not just "software". |
Vehicle Mileage at Failure | 1150 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CLIFTON, NJ |
VIN pattern | 1C4RJFBG3FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |