Issue ID | 1226990 |
Internal NHTSA # | 10780415 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 03/10/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Leased car on 9/4/2015. Someone at dealership had been driving it so it had 4800 miles when i got it. On 10/3/2015, got in car, started engine, shifted car into drive and it revved but didn't move. Service parking brake light came on. I hadn't touched the parking brake. Turned car off and on again. Same thing... Car wouldn't shift into gear, then got "service transmission" message and check engine light. Repeated turning car on and off several times, shifting. No response. Turned car on, put in reverse. Heard a loud thunk and the car moved backward. Put in drive, heard a loud thunk again, and car moved sluggishly forward. Limped home, car not responding as normal to pressure of gas pedal, praying i got there without the car dying. Called service at 8 a. M. At 9:30 a. M., went to leave house to take car to dealership. Backed down the driveway, put car in drive, no response. I thought i had gone down my driveway in reverse, but it must have just rolled down since we live on a hill. I turned car off and on again, put car in reverse. Loud thunk, like the bottom was falling out of car, and car lurched into reverse. Shifted to drive, another thunk and lurch. Pulled car to side of street and called chrylser roadside assistance for tow. Waited 5 hours for tow truck which came from another state. Really?! Car is now at dealership, got call today 10/6 that the valve body on the transmission needs to be replaced and that it is a 7-10 day wait because the part is backordered. (after reading all these complaints, i now know why). I've paid two months lease on the vehicle, have been able to drive it for 3 weeks, and 500 miles. Current mileage is approximately 5300. |
Vehicle Mileage at Failure | 5300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIDDLETOWN, NJ |
VIN pattern | 1C4PJMDS6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |