Issue ID | 1242947 |
Internal NHTSA # | 10807839 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 01/11/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Several issues with automatic gear select shifter: 1) i have had 2 roll-aways where the gear shift was firmly placed all the way forward, car left running to step out and load vehicle, car was not in park. 2) twice while driving car inexplicably shifts to neutral. Will not shift back into gear until vehicle is stopped, button on gear shifter is pushed, and then it will go into drive again. 3) i was in a challenging traffic situation where i needed to quickly move from drive to reverse, however i was able to engage park, neutral, and drive, however i could not easily find reverse. I ended up causing quite a traffic concern, and was flashed the blue lights by a policeman who asked if i was having problems, then moved me along with a frown. I have owned jeep products for the last 5 years, and have had no issues until i bought this year's vehicle. The shift knob is a real problem. I am not a complainer, however this is a major safety issue. It terrifies me to drive this vehicle. I have gotten just lip service from the dealing, saying they can look at it when they get a chance, and maybe schedule me in later this month. This is unacceptable. Please help. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ENUMCLAW, WA |
VIN pattern | 1C4RJFCG8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |