Issue ID | 1310385 |
Internal NHTSA # | 10897115 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 13/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep grand cherokee. The contact had not experienced any failures before the dealer completed a software update per nhtsa campaign number: 16v240000 (power train). While the vehicle was parked, the gear shifted out of position. The vehicle lunged forward at a high rate of speed and crashed into a wooden structure. There were no injuries and a police report was not filed. The contact was able to re-enter the vehicle to ensure the vehicle was placed in park. The dealer was unable to replicate and diagnose the failure. The vehicle was not repaired, but the structural damages were to be addressed by the insurance company. The vin was not included in nhtsa campaign number: 16v240000 (power train). The contact was unable to determine when the failure would recur. The manufacturer provided no solution. The vin was invalid. The failure mileage was not available. Updated 11/17/16*lj |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | COSHOCTON, OH |
VIN pattern | 1C4RJSAG9FCXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | JEFF DRENNAEN CHRYSLER |
Dealer's telephone number | 855-203-3303 |
Dealer's city | COSHOCTON |
Dealer's state code | OH |
Dealer's ZIP code | 43812 |