Issue ID | 1350354 |
Internal NHTSA # | 10946555 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 19/01/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After parking my 2015 in the driveway, turning the engine off and exiting the car, the vehicle began rolling down the driveway. Our 12 year old son was outside and alerted me of the rolling vehicle and instinctively ran to try to stop it. I was able to get him away from the vehicle and get back into the vehicle to stop it before it crossed the street. There is a known issue with the shifting on this model. A recall was issued. This incident occurred after the recall work was completed on the vehicle. I backed the car back into the driveway and ensured the car was in park, engine off, door open and again, the vehicle rolled forward several feet. I started the vehicle again, backed it back up into the driveway, made certain it was in park and since we had some icy conditions, i asked my son to verify the passenger side wheels were rolling and not sliding while i watched the driver side wheels. We confirmed that all 4 wheels were rolling. I again backed the car up, set the parking brake, put a block in front of the wheel and took my car to the dealer the next morning. The dealer could not re-create the issue. They verified the recall was properly completed. They contacted chrysler. Chrysler said that unless it could be duplicated, they could not do anything. This could have had a catastrophic consequence if someone had been in front of the runaway vehicle. The technician at the dealership had been told that there was a mechanical issue that could cause this roll-away, but since they could not re-create the problem, chrysler would not fix it under warranty. I certainly hope that no one is injured or killed due to chrysler's negligence in getting to the root of this problem. |
Vehicle Mileage at Failure | 32915 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RICHLAND, WA |
VIN pattern | 1C4RJFJG7FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |