Issue ID | 1363636 |
Internal NHTSA # | 10966257 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 20/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After owning my jeep grand cherokee for about 6 months i was driving on the highway and my car would not accelerate faster than 40 mph, the rpms were going up but no matter how hard i pressed on the gas the car would not go any faster. I took it to the dealership and was told it was a computer issue and they reprogrammed the computer. Again a few months later the car did the same thing while driving on the street, not accelerating faster than about 20mph and the rpms going up. The car also started downshifting hard when coming to a stop. Once i started driving after coming to a stop the car also felt like it was shifting hard into gear. I brought the car back to the dealership and again the complaint could not be duplicated. So a computer update was done again and the problem seemed ok for a few months again. The problem is not a constant one so duplicating it will be hard. It is random and does not seem to happen at any specific time. It happened twice while i was on the highway and is a safety issue if i can not accelerate, especially when i am changing lanes. In total i have brought my car in 4 times within 2 years for the same problem. Once or twice i was told that they did feel the hard shifting when coming to a stop or accelerating after stopping but all that was done was a computer update. My fear is having an accident on the highway if i can not accelerate. Sometimes when coming to a stop it shifts so hard it almost sounds like a hard popping noise. At this point i do not know what to do, my car has 25,000 and is now 26 months old, the warranty will expire in about 10 mos or 36,000 and then i am sure the problem will be found & it will probably be the transmission and cost me several thousand dollars!! I contacted jeep corp office 800-992-1997 and was told try to open a starcase so the "special mechanics" can look at it, why aren't all the mech special?? |
Vehicle Mileage at Failure | 6000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MASPETH, NY |
VIN pattern | 1C4RJFAGXFCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |