Issue ID | 1370930 |
Internal NHTSA # | 10978508 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 01/02/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Does not always achieve park gear when shifted to it. Very often the vehicle will not make it past neutral or reverse when attempting to shift to park resulting in the vehicle rolling forward or backward depending on the pitch of the road, or will lurch backward if the electronic shiftier only achieves reverse. On 2 occasions with my 2014 and 2015 grand cherokees after shifting to what i thought was park and exited, the vehicle rolled away from me. Most recently about 5 weeks ago i had backed into my driveway and stopped about 6-8 feet from my garage door , shifted to what i thought was park and had only achieved reverse. At the same time my daughter had come out of the house to go into the garage and as i took my foot off the brake the car now in reverse lurched backward and had i not slammed on the brake my 15 year old daughter would have been pinned in between the car and garage door. I notified chrysler and have an open case with them but they have offered me no resolution at this time saying that the car performs as expected. All i asked was to be released from my lease to get into with a new grand cherokee that has the new shifter. Now i am considering legal action and i am starting here. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST HAVERSTRAW, NY |
VIN pattern | 1C4RJFBG6FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |