Issue ID | 1626512 |
Internal NHTSA # | 11288872 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2015 |
File date | 13/12/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have a 2015 jeep grand cherokee with 49,000 miles. In a three day period the transmissions started to have problems shifting a total of five times. It would violently start to shudder while in motion at highway speeds and nearly caused a terrible accident. I had to bring vehicle to complete stop on highway and restart. I took the vehicle to planet jeep in flagstaff, az for check as it is still under warranty. I was told that they cannot re create the issue and if they have to remove transmission pan to inspect i will be liable for cost of repair. I called fca customer service two times and they do not return my calls. I feel this is a dangerous problem that has potential for death or serious bodily injury and am not sure who to turn to at this point. |
Vehicle Mileage at Failure | 49500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FLAGSTAFF, AZ |
VIN pattern | 1C4RJFBM7FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |